Saturday, January 4, 2014

Goodbye


Saying goodbye is one thing I am terrible at. I suppose it has to do with my dislike of outpouring of emotion- which would probably be another post all into itself. There are the basic components of saying goodbye that are expected- the hug, the promises to keep in touch, the smile plastered on your face even if your heart is breaking. One shining example of my goodbye deficit was when I was graduating from my undergraduate program in Burlington, Vermont.  I had a mentor whose name was Bob . Bob happened to be the President of the college, and I adored him. I would go to school early most days to see both him and my beloved advisor, Anna. He had all the traits I admired most; highly intelligent, compassionate, a strong leader, and a champion of rights for all living things. Bob also served as my senior thesis facilitator.  I remember getting my dissertation back marked with so much red on it looked like the pages were bleeding. The comment that I will never forget was scribbled in the side margin- it said “the writing is bourgeois”. I think I may have cried a little over that comment, but I have always kept it in the back of my head and tapered and edited my documents down to what they need to be to convey my message, not to stroke my ego. Like most things he said, his feedback was honest and unforgettable.

So when graduation day came and it was time to say goodbye, I did what made the most sense to my silly 21 year old mind… I simply didn’t go. To this day, I count it as a mistake. I didn’t want to say goodbye, because I was moving out of state the next week and I wanted to avoid the pain in the moment. As with most things that provide instant relief, I fixed the temporary by breaking the long term. It was the action of immaturity- the advent of Facebook has let me express my gratitude to my beloved advisor many times, but I lost the perfect opportunity to communicate in real time. A small event to be sure, but it has affected me enough to try to get past myself and take advantage of every opportunity to tell people what they mean to you. I was lucky. Some people never have the chance to go back and say goodbye.

I tell this story to bring me to another. As a Social Worker, termination starts at the beginning. It is understood that if you do your job right, the goodbye is the most important part of the process. Instead of being bitter, a Social Worker’s goodbye hopefully means success. However, I am not a direct practice Social Worker anymore, and I forget to build in goodbye. At The Firehouse, we see hundreds of men a day. In and out, our programs are always humming. The very best part of my day is pulling up outside of the shelter, with the day new and my coffee still warm in my cup, and seeing who is outside of the shelter. Most every day I get to see the guys from housing attending the morning meeting. If I hit it just right, by the time I get out of the car I am holding a conversation with someone across 3rd Avenue- waving and yelling our morning pleasantries. For the last few months, there has been a very special face to greet me just about every morning. I will call him Joe. Joe was  referred to me by a member of the community who had observed him living on the streets of Southside for a very long time. He has a gamut of issues, none of which were being addressed, and this community member was very worried about his poor physical health and apparent addiction issues. I sent my street outreach team to go check on him, and after a few days he agreed to come into the shelter.

Since that day, we have had ups and downs with Joe. Joe is not ready to seek treatment, but our shelter staff has worked with him on adhering to rules so that he can keep receiving shelter. The staff has been very forgiving as Joe has struggled to transition from living on the streets to being in a program. Together with a wonderful community advocate, he has received some health care and has attended many recovery meetings. Even with his limitations, Joe has helped with tasks around the building and I have begun to notice an improvement in hygiene. Joe is a gracious and kind man, and always opened the door for whoever was entering the building. In a few  months, Joe has become part of my daily routine.

On Thursday, I was informed Joe was accepted into a permanent housing apartment effective Friday. All the hard work has paid off. If not for intervention, Joe may have very well died on the streets. He was close when we started working with him, sitting and drinking for days in extremely soiled clothes with no care whatsoever. As of Friday, this gentleman has a home, and I had to say goodbye. I gave Joe a hug, and helped him get a reference for some furniture.  When Joe told me that that his housing application was accepted, his face was lit with the joy that only a man who has been lost for a very long time and then found can have. When people have a home, their demeanor changes- every person needs a little piece of this big world to call their own. When someone doesn’t have that little piece of ownership, they are anchorless. Joe got his anchor, and I am so proud of everyone involved.

As for me, I said goodbye. I felt a little guilty, because I am going to MISS him. But the truth is, as The Firehouse continues to help end homelessness, goodbyes are going to keep coming. The only thing I can do is express my appreciation to these men as they leave to start the next chapter of their lives, for without them, I surely would believe this world to be a much bleaker place than it is. Life is funny. Sometime the beginning is only starting when the last goodbye is said.

Thursday, January 2, 2014

The Curious Case of The Firehouse


Last night, I watched The Curious Case of Benjamin Button for the second time. For those who have not seen the movie, it follows Benjamin Button, a character whose  aging process is backwards. Essentially, he is born an old man, and watches the world in reverse.  It is a beautiful movie ( and not just because of Brad Pitt.) As I was watching it this time, there is a specific scene about 2/3 of the way through the movie. I won’t be a spoiler for those who have not seen it, but the dialogue captures how life can change in an instant. Literally, a split second can cause a world to explode. As I was watching it, I couldn’t help thinking about the guys at The Firehouse. How some of these men were fine one day and then homeless the next. How a man could have a wife and a house and a job and go to sleep so excited about his fishing trip next week he forgets to unplug the space heater that is sitting too close to his kids backpack. Bam. His life is irreparably changed. Or a girl who makes one poor decision, maybe based on love, maybe her resolution was softened by alcohol, and Bam. Her life is changed. Forever.

This concept is one that I grapple with. I remember when my son was about 3, he was a tremendous swimmer. He swam better than he could walk. One sunny day we were outside by my parent’s pool. I was standing right by the water’s edge. He turned around and jumped in backwards. As I watched, I saw he was too close to the side of the pool. In a split second, I knew his little three year old sweet face was going to make contact with the concrete side, I saw it, I reached, but there was no way to prevent it. The crack of his face, the look in his eyes as I reached into the water and pulled up his little wet body with blood running down his face- that is how life changes in an instant. Sometimes you are blindsided by disaster, but sometimes you see it coming but there is no way to stop the momentum, the force of the world.

The men that stay at the shelter have been brutalized by the world, by luck, by circumstance, by self sabotage. When my baby was pulled from the water, he had me to pick him up, hug him, clean him, and seek medical intervention. He is ok. He still loves swimming. Our guys at The Firehouse simply don’t have anyone to pick the up and comfort them. They fall and stay down until our agency collectively picks them back up and shows them that no matter how bad something is, there are people in this world that love unconditionally, and are willing to help. The only cure to absolute devastation is love and hope. It isn’t the materials provided, the rebuilt house. It is the love behind the gesture of giving the materials and the hope that the future may be brighter because there is now a support network.  

I think that above all else, love goes further, deeper, and means more. Love is an action word that can be transferred by a simple look. So many simple things in life that we just forget to do, until we forget how to do them. My hope and prayer is that we never forget how to love those who need it the most. When someone needs love, it is our absolute duty to give it willingly. This is what The Firehouse is all about.

 

New Years Resolutions

I am a big fan of resolutions. I am less of a fan of MAINTAINING my lovingly picked goals and aspirations, so this year I am adding maintenance to my list. We will see how it goes. One of my top priorities of the New Year is to devote more time to social media. I seem to be stuck in 2008, as the only social media site I keep up with is Facebook, and that is only because I spent years out of state and like to keep in touch with my friends scattered throughout the world. However, I think 2014 is going to be such an amazing year for The Firehouse, I need some way to communicate all the things we are doing to help the homeless without junking up people's inboxes every week. Hence the birth of this blog.
I am going to try to write daily- one of my personal goals is to write more, and one of my professional goals is to spend at least 30 minutes a day on social media, so this may very well kill two birds with one stone. The Firehouse has over 200 guests a day with a staff of 24. We run 24 hours a day, see hundreds of people walk through our doors, handle terrible crisis situations and bear witness to some of the most beautiful transformations I have ever seen. The Firehouse could not run without all of our partner churches and volunteers. People give time, money, prayers and love. My hope is that this blog will help give people a chance to read about what we do "behind the scenes" and our hopes and dreams for the future. This is a personal blog with a focus on The Firehouse- at this juncture there is a very fine line between personal and professional! No personal opinions are intended to represent the views of The Firehouse... this is simply a forum to let people follow the incredible journey and growth of our organization through my eyes.
In closing, I am inserting my New Years letter to my excellent and dedicated staff.

All-
Just wanted to wish The Firehouse Gang a HAPPY NEW YEAR! I set resolutions every year. Some stick, some don't. For instance, last night I set a resolution to eat healthier. This morning, I had coffee and Cheezits for breakfast/lunch. So I am going to take a wild guess and say that resolution may not last all year. However, another resolution I have is to make sure that The Firehouse grows in a healthy and sustainable manner. 2014 is going to be a BIG year for our organization. I am going to meet this goal by:
A) keeping my office neat by filing and purging. I will not leave the office on Friday until this is done. If your surroundings are messy, your mind will be as well.
B) spreading The Firehouse Shelter message at least once a day, by social media, a phone call, face to face, or, on lazy days, wearing my Firehouse Shelter shirt. We do amazing and needed work in the community- it is up to US to let people know that they can be a part of it as well!
C)Greet every guest with a smile. Positivity spreads. A smile is a simple way to increase self esteem, build rapport, and make both parties feel good. People remember smiling faces.

I am so excited to what the future holds for this organization, our community, our guests, and YOU! The Firehouse is a family. Each person in this family deserves happiness and peace. Thank you for everything you do.
Kindest regards,
Anne